AIeMS Privacy Policy

Who we are

AIEMS is an integrated IT solution provider catering to a diverse range of industries such as automobile, construction, fabrication, insurance, manufacturing, trading, distribution, professional services, and more. We offer UAE’s #1 cloud-based ERP solutions and digital services tailored to the specific needs of businesses in the following sectors. Our expertise spans various domains, enabling us to deliver cutting-edge technology solutions and drive digital transformation in multiple industries. Our website address is


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

We use the personal information we collect from our customers for the following purposes:

Providing Services:
We use the information to deliver our cloud-based ERP solutions and digital services tailored to your specific business needs. This includes software installation, configuration, customization, training, support, and ongoing maintenance.

We may use your contact information to respond to your inquiries, provide updates about our services, and communicate important information related to your account or the services you have requested.

Marketing and Promotions:
With your consent, we may use your personal information to send you marketing communications, newsletters, and promotional offers about our products and services, or those of our trusted partners. You can opt out of receiving such communications at any time.


If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Payments & Refunds

Payment: When you purchase our ERP solutions or digital services, we may collect payment information, such as credit card details or bank account information, to process your transactions. We utilize secure payment gateways to ensure the confidentiality and integrity of your payment information. By providing your payment details, you authorize us to charge the specified amount for the services rendered.

Refunds: We strive to provide high-quality services and ensure customer satisfaction. In the event that you are not satisfied with our services, please contact our support team at Refund requests will be considered on a case-by-case basis, and eligibility for a refund will depend on the nature and circumstances of the request. We reserve the right to decline refund requests that do not meet our refund policy criteria.

Payment Terms

5.1 Fees and Invoicing:
Fees for the Services will be invoiced upon execution of the applicable agreement, and annually in advance for renewals, or as additional services or licenses are added. All Fees are non-cancellable and non-refundable regardless of whether the Client uses the Services during the Term. If the Client has received a discounted Fee in connection with a multi-year commitment and fails to pay the Fee for subsequent years when they are due, AIEMS will invoice the Client the difference between the standard fee and the discounted fee paid for previous years.

5.2 Payment Methods: Client may pay invoices using the following methods: G-Pay, Apple Pay, Google Pay, credit card, bank transfer, or any other method agreed upon in writing by both parties. Payments made via these methods must be received within the agreed payment terms.

5.3 Payment Due Date: Unless otherwise agreed in writing, all payments will be due within thirty (30) days from the date of the invoice. Late payments may incur interest at the lesser of 1.5% per month or the maximum rate allowed by applicable law, from the due date until the date payment is received by AIEMS.

5.4 Disputed Charges: If Client disputes any portion of an invoice, Client must notify AIEMS in writing of the disputed amount and the reason for the dispute within fifteen (15) days of the invoice date. The client will pay the undisputed portion of the invoice by the due date. The parties will work in good faith to resolve the disputed charges promptly. Failure to notify AIEMS of a dispute within the specified period will be deemed acceptance of the charges.

5.5 Taxes: The client will be responsible for all applicable taxes, duties, and other governmental charges of any kind (including, but not limited to, value-added, sales, use, and withholding taxes) imposed by any federal, state, or local governmental entity on the transactions contemplated by this Agreement, excluding taxes based solely upon AIEMS’s income. If AIEMS is required to pay any such taxes, Client will reimburse AIEMS for such amounts promptly upon receipt of an invoice.

5.6 Suspension for Non-Payment: If Client fails to make any payments due hereunder within fifteen (15) days of the due date, AIEMS shall be entitled to stop all services and suspend Client’s access to AIEMS’s products without any liability or need to provide further notification. Access will be restored upon receipt of payment in full.

5.7 Termination for Non-Payment: AIEMS may terminate the Agreement or any rights created hereunder if Client fails to make any payments due hereunder within thirty (30) days of the due date. All amounts owed to AIEMS under the Agreement will become immediately due and payable upon termination.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. We are using every credit for other websites as well as reference aiems is not intended to breach any of the person’s privacy.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share client data with

We will not share your data with anyone unless with your permission according to UAE laws. We are using every credit from other websites with proper references aiems is not intended to breach any of the person or business’s privacy. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your personal information in the following circumstances:

Service Providers:
We may engage trusted third-party service providers who assist us in operating our business and providing services to you. These service providers are obligated to protect your personal information and are only authorized to use it as necessary to perform their designated tasks.

Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

How long we retain client data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over client data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to access, correct, update, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities or request the transfer of your personal information to another party. To exercise these rights or make any inquiries regarding your personal information, please contact us at

Where client data is sent

Visitor comments may be checked through an automated spam detection service. We are using every credit from other websites with proper references aiems is not intended to breach any of the person or business’s privacy. If you have any issues with us drop us a message at We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. We are using every credit from other websites with proper references AIEMS is not intended to breach any of the person or business’s privacy. 


We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates. The revised Privacy Policy will be effective as of the updated date stated at the beginning of the policy. If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at will strive to address your inquiries in a timely and appropriate manner.

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